Privacy Policy

This Privacy Policy describes how ERA-VIBE LLC ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://eravibesupplements.com/ (the "Site").

1. Information We Collect

We collect the following categories of personal information:

• Identifiers: Name and surname, email address, phone number, shipping address, and billing address.
• Commercial Information: Records of products you purchase and payment information (processed securely by our payment providers).
• Internet or Electronic Activity: IP address, browser type, device information, pages visited, and interaction with the Site (through cookies, Google Analytics, Facebook/Meta pixels, and similar technologies).

We do not collect sensitive personal information (such as health data, biometric data, or precise geolocation) beyond what is necessary to process your orders.

2. How We Collect Your Information

We collect information directly from you when you:

• Create an account or place an order
• Subscribe to our newsletter
• Contact us for customer support
• Browse our website (automatically through cookies and tracking technologies)

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To process and fulfill your orders, including shipping and delivery
• To communicate with you about orders, products, and customer service
• To send marketing emails and newsletters (you can unsubscribe at any time)
• For internal analysis, site improvement, and statistical purposes
• To detect and prevent fraud
• To comply with legal obligations

4. Sharing of Personal Information

We do not sell your personal information.

We may share your personal information only with the following categories of third parties when necessary to provide our services:

• Service Providers: Payment processors (e.g., Stripe, PayPal), shipping carriers, email marketing platforms (e.g., Mailchimp or similar), web hosting, and analytics providers (Google Analytics, Meta).
• Professional Advisors: Lawyers, accountants, or auditors when required by law.
• Legal Requirements: When required by law, court order, or government request.

All third parties with whom we share data are contractually obligated to keep your information secure and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and deliver personalized advertising. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Notice (if you add one) or contact us.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that period, we will delete or anonymize your data.

7. Your Rights (Including California Residents – CCPA/CPRA)

For California residents, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know what personal information we have collected about you
• Right to Delete your personal information
• Right to Correct inaccurate personal information
• Right to Opt-Out of the sale or sharing of your personal information (we do not sell data)
• Right to Non-Discrimination for exercising your privacy rights

To exercise your rights, please contact us at:
Email: eravibecust@gmail.com

We will verify your identity before processing your request. You may also designate an authorized agent to make requests on your behalf.

8. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately so we can delete it.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

10. International Transfers

If you are accessing our Site from outside the United States, please note that your information may be transferred to, stored, and processed in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: